stubhub refund lawsuit

The credit is valid for one year (365 days) and you can apply this credit toward any live event listings on our site in the same currency. What a scam. The company reportedlydoesnt have enough liquidity to honour these requests though. If the suit proceeds, StubHub will be ordered to refund all e-ticket purchasers starting in June. This lawsuit claims that StubHub failed to refund customers who bought tickets for a suspended game. Sign up for ClassAction.orgs newsletter here. The company is now the subject of two class action lawsuits from ticketholders in the U.S. and Canada. 1:00. BOSTON . I deleted my account. I lived in Ohio when I purchased the tickets but since then I moved to NYS, so I should be included as well. A consent judgment will clarify the terms of the FanProtect Guarantee and StubHub. your claim status, claim form or questions about when payments are Combined with viagogo, we now span 90+ countries around the world. Lorenzo Gordon, Adobe Images StubHub is an American ticket exchange and resale company. The popular online ticket broker, StubHub, has come under fire for changing its refund policy during the coronavirus pandemic. After a few hours, Stubhub finally refunded the tickets and offered a minimal voucher as compensation (less than 5% of the purchase price). According toBillboard,Matthew McMillan filed the lawsuit in U.S. District Court in Wisconsin on April 2. StubHub, an event ticket re-seller, told him the company couldn't issue a refund, only a credit towards a future event. The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. StubHub also referred to an order by the United Kingdoms Competition and Markets Authority that prevented it from merging or communicating about its business dealings with Viagogo Entertainment, which purchased StubHub in, Viagogo Entertainment and StubHub escaped further damage in July after a judge dismissed a separate class action lawsuit alleging Viagogo, StubHub Settles For More Than $9.5 Million With Customers Denied Cash Refunds After COVID-19 Cancellations, COVID-19 Class Action Lawsuit and Settlement News, StubHub Dodges Class Action Lawsuit Demanding Refunds Over Vouchers, StubHub Reaches $1.3M Settlement Over Misleading Ticket Pricing in Canada, StubHub Class Action Alleges Unlawful COVID-19 Refund Policy, Australia Justice Says US, UK Passengers Can Join Class Action Against Carnival and Princess Cruise Lines for Ruby Princess COVID-19 Outbreak, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. A majority of the purchase price for every ticket sold on the companys website is paid out to a third-party seller, the suit reads, and in the event of a cancellation, that money should go back to the buyer. I listed the ticket for sale, but I was going to change the detail to delist because I decided to go. Who should shoulder those cancellation costs? Thousands of Wisconsin residents who bought tickets through StubHub will finally be able to get refunds for tickets for events canceled by the COVID-19 pandemic. All Rights Reserved. The complaint says StubHub decided to reverse its policy and issue only coupons at a time when many consumers could desperately use the cash refunds. The lawsuit states that StubHub rescinded its FanProtect guarantee, which allows ticket sellers to offer refunds before the event. It was also worth 120% of the original order price. They also have the option of keeping their credit for future event ticket purchase on the marketplace if they would prefer. Lia Sophia Class Action Lawsuit Settlement, LG V10 Class Action Lawsuit Settlement Offer, Tristar Products Lawsuit How to Avoid the Scam, Class Action Lawsuit Against Transamerica Universal Life Insurance, Class Action Lawsuit Lifelock Reducing Your Court Costs. CEO Baker is just another crook collecting money he never earned. The users allege breach of contract and violations of various California consumer protection statutes. Although the case has not yet reached a final verdict, the judge has scheduled a hearing before the end of the year. Further, the case alleges that while StubHub has refused to remit cash refunds to customers, the company has also failed to pass along any savings it may have pulled in onto ticket sellers, who according to the lawsuit have in many or all instances been backbilled for the canceled events.. In May this year, McMillan had purchased two tickets on StubHub but was denied a refund due to the NHL suspension. The company then changed its policy to cover these situations. On basketball tickets that was cancelled and they would not refund them because at that time the NBA had not cancelled all games, even though they never played any after that during the entire year and some. If the other driver has minimum liability coverage, can I still sue them? U.S. District Judge Haywood Gilliam of Oakland on Monday refused to compel arbitration of California state-law claims by a class of consumers who allege that StubHub Inc wrongfully changed its. A federal class-action lawsuit against StubHub has been filed by Matthew McMillan. They were processing refunds for canceled events just like they previously did but then changed their policy. The lawsuit looks to represent anyone in the U.S. who purchased tickets on StubHub to events that were canceled in 2020. Especially because people have no idea if they'll even be able to use the coupons we don't know what the next 12 months are going to look like. List your tickets on the app or website, and StubHub will do the work of finding buyers, completing the sale and paying you. https://topclassactions.com/wp-admin/admin-ajax.php. The complaint was reportedly filed by a Wisconsin man named. Save my name, email, and website in this browser for the next time I comment. Punk Rock Bowling and Music Festival tickets for the upcoming concert tour are on sale at StubHub. Please add me to this class action against STUB HUB. As for the parties request for the creation of a StubHub-only MDL, we find that the actions against StubHub involve common questions of fact, and that centralization of actions against StubHub in the Northern District of California will serve the convenience of the parties and witnesses and promote the just and efficient conduct of the litigation, the seven-judge panel on multidistrict litigation wrote. In March 2020, as the scope . I bought 2 tickets to a concert in SC that was cancelled. It also asked for a reinstatement of the pre-March 20 refund policy. The court ordered StubHub to stop issuing coupons worth 120% of the purchase price. He offered me a replacement of standing-room-only tickets, which I refused as I had purchased centre ice, row 3. McMillan accuses StubHub of several things, mainly breach of contract and negligent misrepresentation. She told me this escalation process would take 3-5 business days. In Wisconsin federal court,StubHub has been hit with a putative class action from the buyers of those resold tickets. With the complete shutdown of large gatherings, countless businesses are being impacted. Consumers who have not been contacted by StubHub and believe they are entitled to a refund may contact either StubHub at (866) 788-2482 or the Attorney General's Office at 1-800-282-0515 or www.ohioattorneygeneral.gov. 24/7 customer support: Please add me. A California class-action lawsuit has been filed against the ticketing site StubHub. StubHub is doing this as opposed to providing full refunds for canceled events. Matthew McMillan filed the lawsuit in U.S. District Court in Wisconsin on April 2. For more information about reviews on ConsumerAffairs.com please visit our If you would prefer a cash refund, simply . The case proposes to cover anyone in the U.S. and U.S. territories who opened a StubHub account before October 1, 2018 and used StubHub to buy tickets to any event that was canceled or is canceled at any point from March 25, 2020 until the date on which notice is sent out to potential class members and has not been issued a refund. The new lawsuit claims the policy change amounts to a breach of the StubHub user agreement, conversion, negligent misrepresentation, a violation of Californias consumer protection law, unfair business practices and false advertising. StubHub at that time began denying customers refund requests and instead only offered to provide customer credits equal to 120 percent of their purchase, the states claimed. Bear in mind that the information in this blog post summarizes the allegations put forth in the following legal complaint. If you are interested in participating in the class action, please contact us at Toll Free: 1-833-630-1789 or Email: stubhubclassaction@kmlaw.ca. According to the complaint, such was the case until the coronavirus pandemic became the new reality. Got my money back through my bank investigation. Please download the PDF to view it: Download PDF. A founding partner at the firm, Eric has negotiated groundbreaking settlements that resulted in reforms to business practices, and have favorably shaped the laws impacting plaintiffs legal rights. Of the states that disclosed the monetary value of their refunds, Law360 reports that more than $3.6 million will go to consumers in the District of Columbia, while more than $3.1 million will go Colorado consumers, almost $2 million to Arizona consumers, and more than $420,000 and $382,000 to consumers in Maryland and Indiana, respectively. The court overrode that objection, citing allegations that the plaintiffs relied on and were misled by the companys prior representations that they would receive a cash refund for canceled events. For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. As a convenience to buyers, acting as an intermediary, weve historically made the decision to refund them for canceled events before collecting money from the sellers. He also is very certain that the game is sure to be canceled. Reports suggest that StubHub Inc. has agreed to enter into a settlement agreement and pay around $9.5 million to its customers in different states across the United States after it allegedly did not refund its clients' tickets after event cancellations caused by COVID-19 (Coronavirus disease-2019). Now I am left a dissatisfied customer without tickets and trying to buy last minute tickets that are even MORE expensive than what I had paid for. In closing, the court implored the parties to work together efficiently and cooperatively to move this case forward.. McMillan's lawsuit seeks class action status so that, if he were successful in forcing StubHub to provide a cash refund for his ticket, that ruling could be relied upon by any US customer of the . StubHub is an eBay company that began selling and reselling event tickets in 2000. Let us know in the comments! Many events this past month were canceled. All of these happen in 10 minutes. All Rights Reserved. If I could give zero stars I would. Required fields are marked *. We are facing significant timing delays in recouping funds from the thousands of sellers on our platform, and expect these challenges to continue in the coming months. StubHub filed a consent judgement with the states of Arkansas, Arizona, Colorado, Maryland, Indiana, Minnesota, Ohio, Virginia, New Hampshire, Wisconsin, Virginia, and the District of Columbia, where consumers will receive their cash settlements. Women Dominate Acting Winners at First Gender-Neutral Independent Spirit Awards, N.Y. Times to Stand Trial This Month as Sarah Palin Libel Suit Heads to Jury, How the Supreme Court Could Shake Up Disneys Spider-Man Plans, United States v. 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Should You Become a Constitutional Lawyer? In the meantime, they may continue to pursue the case individually. According to the complaint,StubHub has walked away from its longstanding FanProtect guarantee of cash refunds upon event cancellation. StubHub has reached a settlement with consumers over its refund policies during the pandemic, which included allegedly withholding refunds from consumers who bought tickets to events that were later canceled, postponed or rescheduled due to COVID-19. If you do not exclude yourself from the Settlement, you may object to the terms of the Settlement by submitting an objection to the Settlement Administrator. The suit also calls for a return of customer trust. No resolution and I got no tickets. According to a report in the New York Times, StubHub stated that handling refunds for the huge number of canceled concerts is simply not manageable. Per an interview quoted in Axios with StubHubs president Sukhinder Singh Cassidy, the company decided to put the risk on its customers: In normal times we would take the risk of giving refunds to buyers before recouping the same refund from the seller. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences. StubHub Hit With $5M Class Action Lawsuit Over Coronavirus Refund Policy A Wisconsin man has filed a $5 million dollar federal class action lawsuit against StubHub for not refunding money. StubHub, however, continues to charge third-party resellers credit cards for the money owed to customers via refunds yet has kept the funds for itself, the suit says. Customers who are due refunds for pre-March 25 2020 events will be paid out by the end of May according to StubHub. StubHubs financial stability is paramount for the company, and the lawsuit will be settled accordingly. All eligible Settlement Class Members will receive an award upon submitting a valid claim. Essentially, if StubHub sells a ticket for $100, it pays the broker $80 and keeps $20 . The coupon, of course, expired in 12 months. It is important to note that the settlement is not final and the settlement process is ongoing. Furthermore, is there a class action suit against Ticketmaster? administrator or law firm. StubHub stopped guaranteeing cash refunds. If the show ends up being cancelled you will receive a refund. The company also cited a UK Competition and Markets Authority order that prevented StubHub from acquiring Viagogo Entertainment. Show was cancelled on 12/29/21 the day of the show. But the company does not need to comply with the law to avoid liability. A Wisconsin man has filed a $5 million dollar federal class-action lawsuit against StubHub for not refunding money he spent on a suspended NHL game. StubHub has since renewed its motion to compel arbitration and to dismiss most causes of action as deficiently pleaded. Share this with everyone please!!!! The plaintiffs, represented by the firm of Liddle & Dubin, point to eBays $4 billion sale of StubHub to Swiss competitor Viagogo last November to knock any notion of a cash flow crisis. It stated, if the event is canceled and not rescheduled, you will get a refund or credit to use on a future purchase, as determined in StubHubs sold discretion (unless a refund is required by law)., On March 20, Cassidy sent a new email. The lawsuit goes on to argue that despite its recent acquisition by rival Viagogo for more than $4 billion, StubHub, rather than obtain a level of liquidity adequate enough to weather the coronavirus storm, has instead sought to pass its losses onto consumers.

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